Effective Date: October 2nd, 2025
At Dropship Business, we take the privacy and security of personally identifiable information (PII) very seriously. This policy explains how we collect, use, protect, and share PII in connection with our services, including integrations with third-party platforms such as eBay, Amazon, Shopify, and other marketplaces.
1. Information We Collect
As part of our services, we may collect and process the following PII on behalf of our clients:
- Customer names, email addresses, and phone numbers
- Shipping and billing addresses
- Order details, including product SKUs and quantities
- Tracking numbers and carrier details
- Communications between customers, suppliers, and carriers
2. How We Use PII
We only use PII to deliver services requested by our clients, such as:
- Automating order processing and fulfillment
- Synchronizing inventory and product data
- Providing shipping and tracking updates
- Facilitating communication between customers, suppliers, and carriers
- Ensuring compliance with eBay, Amazon, and other marketplace policies
3. Data Protection & Security
We implement strict security measures to safeguard PII, including:
- Encryption of data in transit and at rest
- Role-based access controls and authentication
- Regular system monitoring and audits
- Confidentiality agreements with all employees and contractors
4. Data Sharing & Disclosure
We do not sell or share PII with third parties for marketing purposes. PII is only shared when necessary to fulfill client services, such as:
- With suppliers to process orders
- With shipping carriers to provide delivery services
- With marketplaces (eBay, Amazon, etc.) as required by their APIs
- When legally required by law enforcement or regulatory authorities
5. Data Retention
PII is retained only as long as necessary to fulfill contractual obligations, comply with legal requirements, and support our clients' business operations. Once no longer required, PII is securely deleted.
6. Client Responsibilities
Clients are responsible for ensuring their customers are aware of and have consented to the processing of their PII through Dropship Business services.
7. User Rights
Individuals whose PII is processed through our services may request access, correction, or deletion of their information. Such requests should be made through the client (the data controller).
8. Policy Compliance
Dropship Business complies with applicable privacy laws, marketplace requirements, and confidentiality standards to ensure the secure handling of PII at all times.
9. Contact Us
For questions about this policy or our data practices, please contact us via our Contact Us page.